Mobile Hotel Solution

In response to customers’ urgent demand on personalized, intelligent and interactive services, the traditional hotel industry begins to seek transformation to “Internet+” mode, along with which the concepts like “digital hotel” and “Internet + Hotel” are highlighted increasingly, and mobile informatization becomes an important means for hotels to improve image and stabilize customer source, so as to make them maintain a competitive edge in competitions.
The “self-service check-in system” is one of the methods of mobile informatization to enhance the level of hotel service. By using this technology, customers can complete the whole process including room reservation, room selection and payment through using the self-service Pads in hotels, which greatly improves hotel services and increases customer satisfaction. However, due to large number and extremely scattered distribution of hotel stores, the difficult issues facing hoteliers are how to manage so large number of devices, ensure data security of those devices, as long as perform application updates timely and efficiently.

Industry Analysis

  • Large number and scattered distribution of mobile devices makes the asset management of mobile devices very complicated.
  • Scattered distribution of hotel stores may bring high costs of application installation, update and maintenance.
  •  The mobile devices installing the self-service check-in system may lead to the problems of application deletion, password modification and factory settings restoration by false operation of customers.

Solution

Private App Store

Realize the uniform installation and automatic update of applications.

Device Management

Realize the asset management of mobile devices.

Safe launcher

Realize the exclusive use of mobile devices for business applications to avoid false operation.

Benefits

  • Uniform asset management enables customers to have a clear understanding about the device information and status of different stores;
  • Remote management and control of mobile devices enables the uniform installation and update of applications, which substantially reduces the costs of operation and maintenance;
  • Once being turned on, the device can only be used for specific hotel application and user can’t exit the app, realizing the exclusive use of mobile devices.

Customers